Questions About Buying

Where do I find and edit my profile?
Easy! Just click on your Avatar from the top right part of the site and choose View Profile
Sat, Sep 15, 2018 at 1:34 PM
How do I edit my profile?
Going to Edit Profile from your Avatar’s drop down menu will allow you to: Edit your display name (first and last) Choose your current Time Zone (very...
Sat, Sep 15, 2018 at 11:57 AM
How do I reset my Gohiso password?
It only takes a few seconds to reset your password. Visit -> Sign-In-> Forgot password / Reset password 1. Input your username or...
Wed, Dec 5, 2018 at 6:20 PM
I forgot my username, what do I do?
try your email.
Fri, Sep 14, 2018 at 2:12 PM
How do I book a service?
We make booking a service easy and stress-free.   To book a service: Find a service provider through the search function at the top of the page or ...
Sat, Aug 4, 2018 at 1:11 AM
How can I contact my service provider?
Once the booking has been confirmed, you are able to message your service provider directly from the gohiso dashboard. -> Dashboard ->...
Fri, Sep 14, 2018 at 4:43 PM
I have a promo code, where do I enter this code?
If you received a coupon during one of our promotions, you may enter it on the last page of checkout check out.  
Fri, Sep 14, 2018 at 5:10 PM
What is an Instant Booking?
Instant bookings are the fastest way to book on Gohiso! This feature enables Pros to instantly accept your booking without waiting.  Note: Booking dates...
Fri, Sep 14, 2018 at 4:34 PM
I need to cancel my booking. How do I do it?
Bookings can be cancelled but refunds are made according to the 'Cancellation Policy' referenced during the booking.  Please contact your service...
Sat, Sep 15, 2018 at 12:07 PM
I missed my appointment and forgot to inform my professional. Can I request a refund?
Refunds are not issued by the platform for no-shows but your service provider has the sole discretion on if they'd like to credit your booking for anot...
Fri, Sep 14, 2018 at 4:37 PM